Privacy Policy

1. Who we are

Wawasan Digital is a digital services business registered and operating in Malaysia. Our principal address is Persiaran Multimedia, 63000 Cyberjaya, Selangor. We provide AI integration services to small businesses. You may reach us at +60 3-8312 7546 or info@{{DOMAIN}}.

2. Information we collect

We collect personal information only when you choose to share it with us. This typically happens when you:

• fill in the contact form on our website
• call or email us directly
• engage us for a service

The types of information we may collect include your name, phone number, email address, business name, and any details you share in your message. We do not collect sensitive personal data as defined under the Personal Data Protection Act 2010 (PDPA).

Website usage data

When you visit our website, your browser may transmit certain technical information to our servers, including your IP address, browser type, pages visited, and visit duration. This data is used only in aggregate form to understand how the site is used and to maintain its proper function. It is not linked to your personal identity.

3. How we use your information

We use the personal information you share with us to:

• respond to your enquiries
• deliver the services you have engaged us for
• send you relevant updates about your project, where applicable
• maintain records as required by Malaysian law

We will not use your personal data for marketing without your prior consent. We will not share your personal data with other businesses for their own marketing purposes.

4. Legal basis for processing

Under the Personal Data Protection Act 2010 (Malaysia), we process your data on the following lawful bases:

• Your consent — when you submit an enquiry or contact form
• Contractual necessity — when we need your data to deliver a service you have requested
• Legitimate interests — for maintaining basic records and improving how we serve enquirers
• Legal obligation — where Malaysian law requires us to retain certain records

5. How we share your information

We do not sell or rent your personal information. We may share your data with trusted service providers who assist us in operating our website or delivering our services (for example, email hosting or project management tools), solely to the extent needed for those purposes. These providers are required to handle your data with care and in a manner consistent with this policy.

We may also disclose information where required by law or in response to a valid legal process.

6. How long we keep your data

We retain your personal information for as long as is reasonably necessary for the purpose it was collected, or as required by Malaysian law. Enquiries that do not result in a service engagement are typically held for up to twelve months. Client project records may be kept for up to seven years for accounting and legal purposes.

When data is no longer needed, we delete or anonymise it.

7. Your rights under the PDPA

As a data subject under the Personal Data Protection Act 2010, you have the right to:

• request access to the personal data we hold about you
• request corrections to inaccurate or incomplete data
• withdraw your consent at any time, where processing is based on consent
• request that we stop processing your data in certain circumstances

To exercise any of these rights, please contact us using the details in Section 1. We will respond within a reasonable timeframe and in accordance with the PDPA.

8. Cookies and tracking

Our website uses cookies — small text files stored on your device — to help the site function and to understand how visitors use it. You can read a full explanation of the cookies we use in our Cookie Policy. When you first visit the site, we ask for your preference on non-essential cookies, and you may change this at any time.

9. Third-party links

Our website may contain links to other websites that we do not operate. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

10. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. However, no method of data transmission over the internet can be considered completely secure, and we cannot make absolute guarantees in this regard.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

12. How to contact us

If you have any questions about this Privacy Policy, or if you wish to exercise your data rights, please contact us:

• Telephone: +60 3-8312 7546
• Email: info@{{DOMAIN}}
• Post: Wawasan Digital, Persiaran Multimedia, 63000 Cyberjaya, Selangor, Malaysia